Terms & Conditions

ADA Software is the intellectual property of ADA COMPUTER EDUCATION LTD and is covered by Cyprus, European Union and International Copyright Laws. By purchasing ADA Software you purchase ONLY the right of using the software for one year. You do not buy the source code of the software which as over mentioned, is the intellectual property of ADA COMPUTER EDUCATION LTD. After the expiring of the first year you will have to pay for all subsequent years the ANNUAL LICENSE FEE for using the software according to the above laws.

Software & Hardware Requirements

Our Software is available to any computer using the following Operating Systems in all of their versions:

• Any version of Microsoft Windows for PC's and Microsoft Operating System for Servers,  Databases Access or Microsoft SQL, Microsoft Cloud

• Any kind of Printer - Laser, Inkjet, LED,  Special Receipts Printers, Fax machines, all-in-one printers etc..

Minimum RAM for PCs 512MB. Recommended 1 GB. 

Minimum RAM for Server 2 GB. Recommended 4 GB.

Delivery of Software

1. All systems will be delivered gradually starting with the Accounting System, if applicable. 

2. Delivery can take place from 1 week to 1 month from the date of placement of firm order if not immediately. 

*This applies only to packages. For tailored made software delivery times will be agreed with the client after approval of the design of the software.

Training & Implementation

1. Training and Implementation are two of the most important factors when buying a computer Software. 

2. It is our standard practice to offer Free of Charge training  to any number of Persons to our Clients Premises at mutually agreed hours. 

3. This will secure the UNDISTURBED and EFFICIENT operation of the software to the full extend and in short time.

4. Implementation and Training for ADA go together. We offer this extra service to our clients free of charge. Many times we assist then in entering the data and setting up the company for e.g. their Chart of Accounts, Stock Items, Payroll Employees etc. 

5. Close co-operation with the client's management, personnel and auditors in order to build a system that meets your exact requirements.

Guarantee

1. From three to six months guarantee is offered for the software starting from the date of delivery. 

2. Following that you are fully covered under the ANNUAL Maintenance Agreement. which is compulsory. (See below what maintenance covers) 

3. You will see that by paying annually a small percentage on the retail value of the software, you will save money and time.

Maintenance Services

Since the undisturbed operation of your business will depend upon the efficient operation of your computer an Annual Maintenance fee is charged is normally 20% on the Retail Value of the Software (not the selling price) to cover the following:

1. ANNUAL Renewal of License of Using the Software after expiration of Guarantee, according to the Cyprus, European Union and International Copyright Laws

2. Assistance at your premises whenever required with priority response

3. Assistance through telephone hot-line service, e-mail, Teamviewer, Anydesk

4. Future versions and improvements / updates of the systems are offered Free of Charge (ADA products are revised every year)

5. Minor changes or minor requirements you may need in the future

6. Recovery of Data (when possible) and programs from hardware failures, user mistakes, electricity cutouts or other related factors. However DO NOT FORGET YOUR DAILY BACKUPS . . .

7. Correction of any software problems (bugs if any) absolutely free. (also applicable to custom-made software)

8. Free software and hardware consultancy 

9. Close assistance in periodical functions such as end of year

10. Data files archiving

11. Regular system inspections to ensure that everything runs smoothly

12. Assistance in training new users

13. Files maintenance if required

14. Attractive discounts to other ADA software products