ADA-CRM Customer Relationship Management
ADA-CRM Customer Relationship Management
The Main Features include :-
Better Customer care and Control Full Customer details, whether is a company or individual Interfaced automatically with ADA-ERP-Accounting Interfaced automatically with Microsoft Outlook, to import in Customer Cards Inward & Outward emails Attach to Customer Cards, Contracts, letters, emails, faxes and any other customer related Document Arrange and follow up Customers Payments, offering special terms and add any extra charges and interest, following up the payments, delays etc Employees, Salesmen Important Details Can generate and sent with email, post etc, general emails, letters, brochures, reminders, labels etc interfaced with Microsoft Word A Report Generator can create any Kind of report and save it for later use Exports to Excel, Word, PDF, email etc FAQ - You may create a database of Frequently Asked Questions by the Customers, so even if a support person do not know the question asked by the Customer to find the Answer Customers, Suppliers, Associates Phone Book Customers Calls Recording and follow up Customers Claims or Complaints database and follow up Customers History Records Many Management Reports and Statistics and many more.1) Standard Screens for all ADA Software Products
2) Sample Screens for ADA CRM :-
